I have asked several prison officials about the name of the company that comes first to their mind with regard to providing safety in the Facilities. And the answer that I get each time is Securus Technologies.
This is a company that is focused on providing for the needs of the customer. Hence they are upgrading all the time. In fact, they are always asking for feedback from their clients. Securus Technologies is a company that prides itself on coming out with a new product, or making modifications to an existing one, nearly every week.
Securus Technologies is always asking its existing customers, as well as the new ones to visit its Knowledge Center. This is where the new products are displayed. Securus Technologies is well aware that people will use their products only after they are aware of their existence.
I have seen how Securus Technologies is receiving thousands of emails and letters from its customers all the time. These discuss how their products are helping to keep the Facilities safe. Besides, these are also mentioning what more is expected from Securus Technologies by their customers.
While phone call services were required by jail inmates earlier, now this need has been replaced by video calling. Hence Securus Technologies has upgraded its services accordingly. They understand that it is very important for the jail inmates to remain connected with their friends, families and loved ones. This is because they have to come out of the jail one day and become a part of the real world. By remaining connected, they can adjust in a better way once they come out of jail. Also, the families feel better as they can see their loved one behind bars and know that he is alright. In this way, the Facilities become a safer place too.